Traditional telephone technology has been around for so long, and the equipment required to use it is so inexpensive, that upgrading that area of your network can often seem like it would hardly be worth the cost and effort of upgrading. After all, as long as you can make and receive, that’s all you really need, right? Wrong. It is just as important to keep your phone systems up to date with current technology for several reasons.
From advanced voicemail systems, to flexible and expansive conference call capability, to video conferencing and beyond. Today’s office telephone systems offer you organization an unprecedented range of functionality that simply wasn’t possible with the traditional telephone. With IP based phones, such as the Cisco 7940 Series or the 7960 Series, individual phones can even be programmed with their own application functionality to give you staff more power at their fingertips than ever before.
Integrating Overall Operations
The advanced functionality of today’s telephony means that your phone system can integrate with your data network in ways that are only limited by creativity, know-how, and imagination of you network designers. Customers can manage their accounts, managers can assign tasks, and orders can be placed that automatically reflect in your procurement process, the list goes on. With an up-to-date phone system, all of that functionality is easily at your fingertips.
Enhanced Quality and Performance
Digital Voice Technology has come quite a ways since the first VoIP phones hit the market, and now far surpass that of the analog phone system. This may seem like an extraneous thing at first glance, but consider how many important phone conversations take place within your organization on a daily basis. Sales staff talks to clients and potential clients, team members share important information; managers make inquiries into various issues, and so on. If those conversations are marred by poor audio quality or worse, dropped connections, it can torpedo any number of your organizations operations. Improved audio quality and reliable connectivity may not be as exciting as video conferencing, but it is one of the best reasons to upgrade your phone system.
This dramatically simplifies network design, and lowers the long-term cost of operation, as you’re dealing with less equipment and complexity. And since this setup virtually eliminates compatibility problems between your systems, it often comes with a reasonable performance boosts.